Business IT support in Melbourne

Based in Knoxfield, the B.I.T Collective helps Melbourne SMEs manage their business technology through an ongoing IT partnership.

Bring together platform and device monitoring, maintenance and support options, with security, backup and recovery services available at different levels of inclusion. Choose the partnership plan that fits your business.

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About Us

Partnering with Australian businesses since 2010, the B.I.T collective has evolved from amisIT.

We’re built on one simple truth: you can’t deliver real quality between businesses unless you genuinely understand each other. That means knowing how each business works, caring about its wellbeing, and growing side-by-side — not in isolation.

That’s the foundation we operate on, and it’s what shapes every partnership we take on.

“We don’t provide I.T. service, we provide I.T. partnership to businesses”

Michael Counsell

Technical Director

Helping you find the right IT solutions.

Michael and I built this business the same way most founders do — with a mix of skill, stubborn passion, and the belief that work should actually feel good.

Over the years, we’ve learnt that the only way to deliver real results — the kind that make everyone’s life easier — is through genuine partnership. Not the buzzword version. The practical, roll-up-your-sleeves, walk-with-us version.

When you work with us and our team, you’re not just hiring support. You’re joining the B.I.T. Collective — a community focused on changing how technology is managed in business, one smart partnership at a time.

Yours in partnership,

Simon Barker

Partnership Director

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IT support for Melbourne small businesses

Get a clearer view of the support your business needs, from ongoing management to platform security and backup. Compare the Fundamental, Enhanced and Premium partnerships to see how their inclusions differ.

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Professional I.T. Partnership

Ongoing partnership plans bring together device and platform monitoring, maintenance and IT strategy reviews. Remote and onsite support inclusions depend on your plan.

Explore Professional I.T. Partnership

Platform Management & Security

Work with your existing Microsoft 365 (Office 365), Google Workspace, server or NAS environment. Platform management is supported by security options including endpoint protection and advanced monitoring.

Explore Platform Management & Security

Backup & Recovery Management

Remote backup software, secure offsite storage and recovery testing are available through the partnership plans and add-ons. Check the comparison for what is included with each plan.

Explore Backup & Recovery Management

Need quick help? Contact us now!

Reach out for immediate assistance, and our team will respond as quickly as possible.

Address

23/111 Lewis Road,
Knoxfield VIC 3180

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Reach out for immediate assistance, and our team will respond as quickly as possible.